Accounts

Pay a bill

Name: Telco Concepts
Address: Suite 5, 359 Chapel Road, Bankstown, NSW, 2200, AU
Telephone: (02) 8709 8999

Pay an invoice by card, or set up automatic payments through Ezidebit.

Pay by card

Pay a single invoice by Visa or Mastercard. Have your invoice number and amount ready.

Pay this bill by card

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Automatic payments

Submit a direct debit request to pay future invoices automatically.

Set up automatic payments

Opens the Ezidebit direct debit request form in a new tab.

Your card details are processed by Ezidebit and are never stored by us.

Need help with a bill?

Invoices are issued by Concept Coms Pty Ltd, trading as Telco Concepts. Call (02) 8709 8999 or email [email protected].

Common questions

Can we keep our phone numbers?

Number porting means transferring your existing phone numbers to a new provider. Ask the team to check your numbers and plan the transfer before cancelling an existing service. Keep your numbers

What if our main internet goes down?

A 4G or 5G backup can provide another connection if your main internet fails. Ask the team to check mobile coverage, suitable equipment and the limits for your site; calls, payments or other work could still be interrupted. Backup internet

Can you help choose mobile plans for our team?

Telco Concepts offers business mobile plans powered by the Telstra Wholesale Mobile Network, with coverage checked for where your team works and travels. The team can help you choose suitable plans and confirm current details before ordering. Mobile plans

We are moving premises. Where do we start?

Discuss your new premises, phone numbers and internet needs with the team before your move. The move planner helps you prepare questions; the team needs to confirm the arrangements for your site. Moving premises

For current prices, availability or account help, please contact the team. This assistant cannot send enquiries or make payments.