Location and time routing
Route callers by state or region, business hours and holiday schedules.
Business phones
1300 and 1800 numbers
Give customers one national number for your business. Direct calls by time of day or caller location, share calls across sites and send overflow calls to another team or mobile.
Get in touch
Free initial phone discussion. Support hours and charges.
Why inbound numbers with us
Load sharing and overflow
Spread calls across sites and overflow to queues or mobiles.
Outage failover
Backup routing to another site, a call menu or mobiles, tested during setup.
Campaign tracking
Separate numbers per campaign with exportable reports.
Common questions
Can we keep our existing 1300 or 1800 number?
Yes. We validate the details and port it with a staged cutover.
What happens during an outage?
We set up and test backup destinations, such as a call menu, mobiles or another site.